All shipments are sent from Huntington Beach, CA.
Orders ship between Monday through Fridays excluding federal holidays. Please allow for 1-2 business days for processing before your order is shipped. Orders placed after 11:00AM Friday PST will start processing the following Monday. Shipping times are calculated after processing and after the item has shipped.
We are not responsible for unforeseen delays due to the Postal Service. We are not responsible for lost or stolen items once delivered or an incorrectly entered address. Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing or stolen items with the appropriate Postal Carrier or credit card. Any orders delivered damaged must be reported within 7 days and the damaged package must be delivered to your local USPS office for us to file a claim on your behalf.
On occasion, orders are held to be reviewed by our team and these orders may be subject to shipment delays.
Domestic shipping guidelines apply to shipping within the contiguous United States only. Orders shipped to Alaska, Hawaii, APO, FPO, and US Territories including Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia are considered non-domestic and are subject to longer ship times.
Unless otherwise selected, all domestic orders are shipped USPS First Class Mail. Once processing is complete, shipping time will take 2-4 days depending on the final destination.
While most domestic shipments deliver within 3 business days from ordering, please allow up to 6 business days for delivery of your item as processing times and shipping times may vary.
We do not split shipments. Orders ship once all items in an order are ready for shipment.
Shipments in excess of $300 require a signature for delivery.
Any packages returned for INCOMPLETE/ INCORRECT address will be shipped again at the customer’s expense.
Once your order has shipped, we will send a confirmation email that includes tracking information. Please allow up to 24 hours from when you receive your tracking information for shipping activity to update.
International shipping costs will depend on the country and location of the delivery address and will be determined at check out. Shipping address cannot be a P.O. Box or APO/DPO/FPO.
All applicable custom fees, taxes and duties are the sole responsibility of the customer as we do not collect these prior to shipment. Please contact your country's customs office for respective charges and rates on packages coming outside of your country.
We are required to state the value of your order directly on the package by the custom authorities.
Once an order is placed you are responsible for all original shipping charges, applicable custom import fees and the cost of return shipping back to us. This includes any shipment that is refused delivery.
We cannot split ship international orders. If one or more items on the order is on back-order, they will be shipped out once the order is complete.
International deliveries can be delayed beyond our stated shipping times which is beyond our control and refunds/reimbursements for shipping costs cannot be offered.